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Key Accounts Administrator

Sales

Other Opportunities:

Key Accounts Administrator

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The purpose of the role is to provide excellent customer service to our Key Accounts, to be the
liaison between the company and the client, by ensuring rebates are paid timeously and remittances
sent within the required timelines as well as departmental administration and resolving general
client queries and assisting the Key Account managers in day to day operations.

  • Department: Sales
  • Job location: Sandton, Johannesburg
  • Job type: Full time employment
  • Education: Matric
  • Salary: Negotiable

The responsibilities of the position include:

Administration

 

  •  Update Key Account database
  •  Update monthly stats
  •  Ensure sites are loaded under the correct Key Account convention
  •  Update contract dates
  •  Ensure rebates are loaded correctly
  •  Attend to General Queries and finance queries
  •  Notify commercial department on updates regarding the Key Accounts
  •  Adhoc recons
  •  Distribution of new site notifications
  •  Management of the event calendar
  •  Assist with invoices and credit notes to the clients, uploading of invoices for payment purposes,
    statements and downtime queries
  •  Assist with the paperwork, planning and payments of trade shows and conferences

 

Account Planning

 

  •  Monthly updates and corrections of the Key Account Plans
  •  Ensure communication exist between Key Account managers and Key Account contacts on a
    regular basis

 

Reports

 

  •  Extracting monthly reports for the collation of the remittances and rebates
  •  Day Closes – on request from clients and CREs
  •  Data integrity
  •  EXCO report
  •  Distribution of monthly remittances to the Key Account clients

 

HO Agreements

 

  •  Ensure that all Key Account Head Office contracts are active
  •  Set reminded for Key Account manager to start negotiations to renew the HO agreement
  •  HO agreements to be uploaded on all relevant systems
  •  Ensure rebates are loaded correctly on all systems
    In order to be considered for the position, the following requirements must be met:
  •  Matric Completed qualification would be an advantage
  • MS Office with Advanced Excel
  • 2-3 years minimum experience in a similar position

 

Behavioral Competencies:

 

  •  Planning & Organizing
  •  Communication & Impact
  •  Customer Focus
  •  Problem-solving
  •  Initiating Action
  •  Team work
  •  Passion & Attitude
  •  Detail Orientation
  •  Computer Literacy
  •  Adaptability
  •  Coping with stress / change